Order Cancellation

• You may cancel your order within 14 days of purchase, as long as the item has not been shipped yet.
• To request a cancellation, please contact us by phone or email and provide your order number.

Returns

• Products may be returned within 14 days of receiving the order, in accordance with consumer protection laws.
• Returned items must be unused, unworn, undamaged, and in their original packaging, including all tags and accessories.
• Items that show signs of use, wear, dirt, damage, or washing will not be eligible for return.

Items Not Eligible for Return

• Customized, altered, or made-to-order products.
• Clearance items or discounted products marked as "Final Sale."
• Hygiene-sensitive items (if relevant).

Return Process

1. Contact us to request a return authorization.
2. Pack the item securely in its original packaging.
3. Return shipping is the responsibility of the customer unless otherwise specified.

Refunds

• Refunds will be issued within 14 business days after the returned item is received and inspected.
• Refunds are processed to the original payment method only.
• Shipping fees are non-refundable.

Exchanges

• Exchanges are subject to product availability.
• If the requested item is unavailable, a refund will be provided according to the return policy above.